Privacy Policy
Your privacy matters to us. This policy explains what data we collect, how we use it, and your rights regarding your personal information on SendPrompts.
Effective: 1 January 2025
Last updated: 14 May 2025
Jurisdiction: India (IT Act 2000)
01 Information We Collect
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02 How We Use Your Info
We use your information to:
- Provide and improve the Platform
- Process payments and prevent fraud
- Send transactional emails and notifications
- Analyse usage patterns to improve features
- Respond to support requests
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03 Data Sharing
We do not sell your personal data. We share data only with:
- Payment processors (Razorpay, Stripe) for transactions
- Cloud providers for hosting and storage
- Analytics tools in anonymised form
04 Cookies & Tracking
We use cookies to keep you logged in, remember preferences, and measure traffic. You can disable cookies in your browser but some features may not work.
05 Data Security
We use industry-standard encryption (TLS/SSL) for data in transit and AES-256 for sensitive data at rest. We conduct regular security audits.
06 Data Retention
We retain your data for as long as your account is active. You can delete your account at any time. Deleted account data is purged within 30 days.
07 Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing emails
08 Children's Privacy
SendPrompts is not intended for users under 13. We do not knowingly collect data from children.
09 Policy Changes
We may update this policy periodically. We will notify you of significant changes via email or an in-app notice.
10 Contact Us
For privacy questions, contact us at privacy@sendprompts.com